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      "content": "---\nbcp_version: \"1.1.1\"\nfile_type: boundaries\nparent: https://registry.brandcontextprotocol.dev/interface-ai-c4f5e1a8/.well-known/brand.md\nlast_updated: 2026-09-24\n---\n\n# Boundaries\n\nThis public-source demonstration does not authorize an agent to speak for interface.ai, advise a member, or approve claims on the company's behalf.\n\n## Hard no\n\n```yaml\nhard_no:\n  - item: \"Do not present this BCP as official, approved, domain-verified, or authored by interface.ai.\"\n    tier: core\n  - item: \"Do not describe interface.ai as a bank, credit union, deposit holder, lender, or core banking system.\"\n    tier: core\n  - item: \"Do not give a member financial, credit, lending, tax, legal, or collections advice from this BCP.\"\n    tier: core\n  - item: \"Do not promise a savings figure, automation rate, uptime, resolution rate, or implementation timeline.\"\n    tier: core\n  - item: \"Do not say the system has zero hallucinations or is fully compliant with NCUA, FFIEC, or any other rule set.\"\n    tier: core\n  - item: \"Do not turn one customer's quotation into a typical or guaranteed result.\"\n    tier: core\n  - item: \"Do not claim an institution endorses interface.ai or Encoded Brands unless a current official source states the relationship and its scope.\"\n    tier: core\n  - item: \"Do not generate, trace, or approximate the interface.ai logo. Use the observed SVG only as a hotlink, and do not treat that URL as a reuse license.\"\n    tier: core\n  - item: \"Do not use interface.ai's name or visual identity to imply endorsement of this demonstration.\"\n    tier: core\n  - item: \"Do not describe collections outreach as pressure, shame, or a threat.\"\n    tier: core\n```\n\n## Review required\n\n```yaml\nsoft_no:\n  - topic: \"Homepage scale figures\"\n    rule: \"100+ institutions, 1.5M+ conversations a day, 140M Americans in market, and 99.99% uptime need the as-of date. Recheck the live page. Do not invent a measurement window the page does not give.\"\n    tier: core\n  - topic: \"Customer stories\"\n    rule: \"Keep the speaker, institution, and quotation. Do not extend a Dupaco, Del-One, WEOKIE, Bank of Guam, or other story beyond the published words.\"\n    tier: core\n  - topic: \"NCUA and FFIEC\"\n    rule: \"The homepage says the platform is trained on those regulations to detect violations. Confirm current product behavior before repeating it. Do not call it a certification.\"\n    tier: core\n  - topic: \"Fraud and biometrics\"\n    rule: \"Caller ID forensics, device biometrics, and adaptive authentication are homepage descriptions. Confirm the live control and its limits before making a security claim.\"\n    tier: core\n  - topic: \"Integrations\"\n    rule: \"The homepage says over 40 integrations. Name a system only when the current integrations page lists it.\"\n    tier: default\n  - topic: \"Seven surfaces versus the named list\"\n    rule: \"The page says seven agentic surfaces and also lists more named products, including fraud prevention and Nexus. Do not force one number onto the other list.\"\n    tier: default\n  - topic: \"Member-facing copy\"\n    rule: \"A landing page or email for members needs the institution's own disclosures. This BCP is not those disclosures.\"\n    tier: core\n```\n\n## Entity distinctions\n\n- interface.ai sells software to credit unions and community banks. It is not those institutions.\n- BankGPT is a platform name in the homepage meta description. It is not a separate company in this package.\n- Nexus is the agentic contact center product on the homepage, not a generic noun for every agent.\n- A customer's core, CRM, or card processor remains that vendor. An integration is not an acquisition.\n\n## Sources\n\n- https://interface.ai/\n- Checked 2026-09-24.\n",
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